Order Processing Time
All orders are processed within 2-4 business days (excluding weekends and holidays). Please note that processing times may be slightly longer during peak seasons or promotional periods.
Shipping Timeframe
- Standard domestic shipping: 5-15 business days after processing
- Expedited shipping options available at checkout (additional fees apply)
- International shipping available (delivery times vary by destination)
Shipping Carriers
We ship via USPS, UPS, or FedEx depending on your location and package size. You’ll receive tracking information via email once your order ships.
Order Tracking
All orders include tracking information which will be emailed to you once your package ships. Please allow 24 hours for tracking to activate.
Shipping Restrictions
Some items may have special shipping requirements due to size or fragility. These will be noted in the product description.
International Orders
International customers are responsible for any customs fees, taxes, or duties that may apply. These charges are not included in your order total.
Damaged/Missing Items
Please inspect your package upon arrival. Report any damaged or missing items within 7 days of delivery to [email protected] with your order number and photos of the issue.
Address Accuracy
Please double-check your shipping address at checkout. We cannot be responsible for packages shipped to incorrect addresses provided by the customer.
Holiday Shipping
During holiday periods, please allow additional processing and transit time. We’ll post holiday shipping deadlines on our website.
For any shipping questions, contact us at [email protected]. We’re happy to help!